Administrative Policies
Administrative and Cancellation Policies
IMPORTANT: Please ensure you have read and fully understand the NIRI Participation and Engagement Code of Conduct. This important document fully details NIRI’s commitment to a safe event environment and what is expected of each person who attends.
All cancellation and refund requests must be submitted in writing via email to prodev@niri.org. Cancellation requests received up to one month before the event (on or before May 1, 2025) will be refunded in full, less a $150 processing fee. No refunds will be given for cancellation requests received within 30 days of the event (on or after May 2, 2025), including no-shows. Cancellation requests must be submitted by the conference registrant. All refunds will be processed within one month of confirmation and in the same manner as original payment.
NIRI membership is in the name of the individual, not the employer organization; therefore, member rates for events and other benefits apply only to the individual member, not all members of an organization. Registrations are nontransferable between events. Credits will not be issued for cancelled registrations. Badge sharing, splitting, or duplicating is strictly prohibited. Badge reprints will not be allowed.
Substitution requests must be made in writing and will be accepted up to one week before the event. Please note that additional registration fees may apply to a substitute in a different registration category (e.g., member vs. nonmember).
Registrations will be reviewed to ensure compliance with qualifications related to the registration fee categories. Registrations may be cancelled with full refund should the registration not comply. In such cases, registrants will retain the opportunity to register at the correct fee level.
NIRI reserves the right to cancel any program. In the unlikely event of cancellation, registrants will be notified in writing and will receive a full refund of the registration fee in the same manner as original payment. NIRI will not be held responsible for any expenses incurred by the registrant including hotel and travel costs.
Registration and attendance at NIRI meetings and other activities constitutes an agreement by the registrant to NIRI’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, video recordings and electronic reproductions of such events and activities by NIRI.
The views expressed in presentations made at the NIRI Annual Conference or other NIRI events are those of the speaker and not, necessarily, of NIRI. Presentations at NIRI events, or the presence of service providers at NIRI events, does not constitute an endorsement of a service provider or speaker’s views, products, or services.
NIRI is dedicated to ensuring the privacy of your data. As an event registrant, your name, title, and organization will be included in the event attendee list. This list is accessible by registered participants and event sponsors, but email addresses are never distributed. You can opt out of inclusion in this list by emailing prodev@niri.org.
NIRI does not sell lists or email addresses to third parties and does not condone harvesting of our attendee lists. We strongly encourage you to reject all offers you may receive to purchase such a list, as the information provided will not be provided by NIRI and may be inaccurate.
Any additional activities and events must be held outside of official conference hours and may not conflict with any scheduled conference events. All participants must be registered for the conference. All requests for additional activities and events must be approved by NIRI in advance. Contact Jessie Paré at jpare@niri.org.
Respect Our Community
The NIRI Annual Conference is focused on thought leadership and education. Unsolicited service and product promotion outside of the exhibit area and in the conference hotel are not appropriate. Only sponsoring companies may engage attendees at the conference hotel. Please do not accept invitations to events from vendors not sponsoring the conference. Please respect our community, and notify NIRI of violations.
If you have any questions or concerns, please contact the Professional Development team at prodev@niri.org or +1 703-562-7700.
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